Common questions.

KALBI lets you upload an existing ECG image or PDF and get it reviewed by a board-certified cardiologist. You receive a clear, signed report in the app, without an appointment or waiting room.

Every ECG is reviewed by a licensed cardiologist who is board-certified by the American Board of Internal Medicine in Cardiovascular Disease. Every report is digitally signed by the reviewing cardiologist.

By a person. A cardiologist looks at your actual tracing and writes your report. Your device may give its own automatic result, but the KALBI report is a physician’s interpretation.

No. KALBI gives you a specialist’s reading of one ECG. Share your report with your own doctor, who knows your full history and can examine you, order tests, and treat you.

KALBI is available to adults aged 18 and over in the United States.

Upload an existing ECG as an image or PDF. Direct connections to wearable devices are not supported.

Take a clear photo of the complete ECG report and upload the image in Kalbi. Keep the paper flat and avoid glare.

Yes. Choose your existing ECG PDF from your files in the app and add the requested context before submitting.

Use a sharper image showing the complete tracing. If the ECG cannot be interpreted, you may be asked to submit a clearer copy.

Place the report on a flat surface in good light. Keep the camera steady, include the full tracing and avoid shadows or reflections.

Only for another adult who has given you permission and whose health information you are allowed to share. Their details should be entered accurately so the report is correct.

Reports are provided within 24 hours, with an average turnaround time of less than 4 hours. You get a notification as soon as your report is ready.

Your rhythm and heart rate, the cardiologist’s interpretation, a plain-language explanation of what it means, a clear recommended next step, and the reviewer’s name, credentials, date and time.

Yes. You can download any report as a PDF or share it with your doctor directly from the app.

Follow the recommended next step and share the report with your doctor. If the report or your symptoms suggest urgent care, seek it straight away rather than waiting for an appointment.

Yes. Every ECG and report is saved in your history in the app, with the date, device, result and symptoms for each one.

The price is shown in the app before you submit, and you are only charged when you confirm. Payment is handled securely by Apple through the App Store.

We will let you know and ask you to upload a clearer ECG image or PDF. If you choose not to resubmit, contact support@kalbi.us about a refund.

KALBI is currently available on iPhone. If you would like to know when other platforms are supported, email support@kalbi.us.

Email support@kalbi.us from the address on your account. Signed reports are medical records, so we are required to keep them for a period set by law, even after the account is closed.

Your ECGs, symptoms and reports are encrypted during transmission and while stored. Only you and the reviewing cardiologist can access them, and record access is logged.

No. We never sell, rent, or use your health information for advertising.

No. If you have severe symptoms such as chest pain, fainting or severe shortness of breath, call 911 immediately. Do not wait for an online ECG review.